Privacy policy

Status: 01.01.2025
Valid for: wild-swiss-adventure.ch and tickets.wild-swiss-adventure.ch

Thank you for your interest in our offers. The protection of your personal data is important to us. We treat your data confidentially and in accordance with the provisions of the Swiss Data Protection Act (revDSG) and this privacy policy.

1. responsible body
Wild Swiss Adventure GmbH
Kantonsstrasse 26
CH-3922 Eisten
E-mail: info@wild-swiss-adventure.ch

2. personal data collected
We collect and process the following data - depending on your behaviour on our website and when making bookings:
Name, address, e-mail, telephone number (e.g. for bookings or contact forms)
Booking and payment data (note: no storage of credit card information)
IP address, browser & device data
Timestamp, pages visited, referrer URL
Cookies & tracking data (see point 4)

3. purposes of data processing
Processing of bookings and events
Customer communication (e.g. appointment information, queries)
Technical operation and security of the website
Analysis and optimisation of our online offering

4. cookies & tracking
Our website uses cookies and similar technologies to optimise your experience.
Technically necessary cookies
These are required for the operation of the site (e.g. session management, language settings).
Optional cookies & services (only with consent)
Google Maps (for displaying event locations)
YouTube (embedding of videos)
Google Fonts (locally integrated, GDPR-compliant)
Statistics tools such as Matomo or Google Analytics (depending on configuration)
On your first visit, a cookie banner is displayed in which you can accept or reject the use of optional services.
Note: You can deactivate or delete cookies in your browser at any time. This may restrict the functionality of the website.

5. data transfer
Data will only be passed on if:
this is necessary for the fulfilment of the contract (e.g. payment provider, hosting)
you have expressly consented
a legal obligation exists

Possible recipients:
Payment service providers such as Stripe, PayPal (only for bookings)
Newsletter tools
When transferring data abroad, we ensure that an appropriate standard of data protection is in place.

6 Rights of the data subject
According to the DSG, you have the right at any time to
Information about your stored data
Correction or deletion
Restriction of or objection to processing
Data portability, if technically possible
Contact: info@wild-swiss-adventure.ch

7. storage period
We only store your data for as long as is necessary for the stated purposes or as required by law (e.g. tax obligation to retain invoices).

8. data security
We use technical and organisational security measures to protect your data from loss, unauthorised access or misuse.

9. changes
This privacy policy may be amended if necessary (e.g. in the event of legal changes or new tools). The currently published version applies.